What is Pavilion Payments and how is it different from VIP Preferred?

Pavilion Payments is the parent company; VIP Preferred is its flagship ACH/eCheck product. Pavilion also operates Choice4 deferred settlement, the iGaming SDK, PlayerCash @dvantage credit/debit card cash advance, VIP LightSpeed kiosks, VIP Mobility cashless gaming, Tap2Play Apple Pay for land-based EGMs, and the CasinoSoft Title 31/AML compliance suite acquired in July 2025. If you only need US iGaming ACH, you are interacting with VIP Preferred. If you need omnichannel coverage (online plus land-based plus compliance), Pavilion is the broader vendor.

Who owns Pavilion Payments?

Parthenon Capital Partners, a Boston-based private equity firm, acquired Pavilion from Global Payments for $415 million in a deal that closed April 3, 2023. Pavilion operates as an independent company headquartered in Las Vegas. Global Payments continues to provide some payment processing services under a long-term transition agreement. Diallo Gordon is CEO as of January 1, 2026, and Dan Connors is Executive Chairman.

Is Pavilion Payments safe for US iGaming operators?

Yes. PCI DSS Level 1 certified, NACHA Third-Party Sender registered, MSB registered with FinCEN, FCRA-regulated Consumer Reporting Agency, BBB D rating on the Las Vegas entity (not accredited, 13 complaints, 1 unanswered), gaming vendor approvals in every regulated US iGaming and sports betting state, plus the CasinoSoft Title 31/AML compliance suite. DraftKings, FanDuel, BetMGM, Caesars and every other major US sportsbook use it. The network has been operating since 1995 with no major security incidents disclosed publicly. The one gap is no published SOC 2 Type II or ISO 27001 reports, which sophisticated buyers will ask about.

What is the 7-day revolving limit on VIP Preferred?

When a patron enrolls in VIP Preferred, Pavilion assigns a personal 7-day revolving check-cashing limit up to $50,000 based on consumer report data and banking history. Cleared transactions release back into available limit after they settle, so it functions as a rolling allowance. The limit applies across all 400+ VIP Preferred operators, so a patron who deposits $10,000 at FanDuel sees available limit reduced at every other VIP Preferred site until the FanDuel deposit clears. This network-level limit prevents stacking deposits across multiple casinos.

What is Choice4 deferred settlement?

Choice4 is Pavilion's deferred-settlement eCheck product. The operator issues an immediate spending limit at the cage or kiosk while Pavilion settles the actual ACH debit 7, 14, 21 or 28 days later (the operator selects the window). This gives the player more liquidity at the property without the operator carrying float risk, since Pavilion takes the settlement risk. It is priced higher than standard VIP Preferred eCheck because Pavilion is essentially extending credit, and it is useful for VIP segments and high-roller programs at land-based and integrated omnichannel properties.

How long does Pavilion Payments integration take?

Pre-integrated platforms (used by DraftKings, FanDuel, BetMGM, Caesars) treat new-state expansion as a configuration change. For new operators or platforms, integration is 4-8 weeks of technical work plus 8-16 weeks of state regulatory approvals running in parallel. VIP Connect XML is the protocol, with the iGaming SDK wrapping it in cashier UI components and SameDay ACH/RTP/FedNow support. There is no public REST API, no SDKs on npm or pypi, and no GitHub repos, and documentation is partner-portal only after contract signing.

Does Pavilion Payments work outside the US?

No. United States only for iGaming, USD only. Some Canadian land-based casino properties use Pavilion for cash access, but Canadian iGaming markets (including Ontario, regulated since April 2022) have no Pavilion integration and the company has not announced plans to enter. There is no European, LATAM, APAC or African presence. For European operators look at Trustly or Brite, for LATAM look at AstroPay, and for crypto-first international flows look at CoinsPaid or NOWPayments.

How does Pavilion Payments compare to Sightline Payments?

Sightline Payments is the closest US gaming-payments competitor. Sightline focuses on its Play+ prepaid card product, funded by ACH or card and used as the payment instrument at sportsbooks and casinos. Pavilion offers ACH/eCheck directly through VIP Preferred plus card cash advance, kiosks, Apple Pay, deferred settlement and now Title 31 compliance through CasinoSoft. The product models are different: Sightline routes through a prepaid account in the middle, while Pavilion routes through the bank account or card directly. Many US operators run both, with Pavilion for ACH conversion plus Sightline Play+ for players who prefer a stored-value experience. Sightline is also private (last valued around $1B), while Pavilion processes more volume but has a smaller stated valuation per the 2023 deal.

What did Pavilion Payments acquire CasinoSoft for in 2025?

On July 18, 2025, Pavilion announced the acquisition of CasinoSoft, a Title 31/AML compliance vendor for casinos. CasinoSoft handles automated Currency Transaction Reports (CTRs), Suspicious Activity Reports (SARs), W-2G tax processing, jackpot handling and regulatory reporting. The acquisition integrates compliance directly into the payment infrastructure, and Pavilion claims this makes them the first US gaming vendor with native end-to-end compliance plus payments. For tribal casinos especially, where Title 31 violations carry tribal-sovereignty exposure, the integration value is significant.

Pavilion Payments Review

Q: How much does Pavilion Payments cost for operators?

Operator pricing is private and not published. Industry-standard ACH origination at this scale runs per-transaction fees ($0.10-$0.50), volume percentages (0.5-1.5%), monthly platform fees, and a rolling reserve (1-3%) for ACH returns. Choice4 deferred settlement carries an additional risk premium. Card cash advance follows interchange-plus economics. CasinoSoft compliance is priced separately, typically per-property or per-transaction. Players pay nothing on deposits or withdrawals. Effective May 2026.

Is It the Right Payment Solution for Your iGaming Business?

Adequate

Regional Gaming PSPVerified

Visit Pavilion Payments

Regional Gaming PSPVerified DataBy the iGaming Payment Solutions Editorial Team · June 8, 2026

By the Editorial Team · June 8, 2026

Pavilion Payments is the parent company behind VIP Preferred, the default ACH/eCheck rail on every major US-regulated online sportsbook and casino: DraftKings, FanDuel, BetMGM, Caesars, BetRivers, ESPN BET, WSOP, Hard Rock Bet. It is more than VIP Preferred, though. Pavilion runs an omnichannel US gaming payments stack that also covers credit and debit card cash advance at the cage, full-service TITO kiosks at 350+ casino properties, Apple Pay through Tap2Play at land-based EGMs, Choice4 deferred-settlement eCheck, an iGaming SDK with SameDay ACH/RTP/FedNow, and the CasinoSoft Title 31/AML compliance suite acquired in July 2025. It has been owned by Parthenon Capital Partners since the $415M carve-out from Global Payments closed April 3, 2023, and Diallo Gordon became CEO on January 1, 2026. The company has ~145 employees with plans to add ~90 in 2026, ~$100M annual revenue, ~$10B processed in 2025, 400+ gaming clients and 3 million+ enrolled VIP Preferred patrons. For US-licensed iGaming and tribal gaming operators, Pavilion is baseline infrastructure rather than an optional add-on. The trade-offs come with category dominance: legacy VIP Connect XML integration, no public REST API, no GitHub presence, no published pricing, no international footprint, no crypto, and consumer-side complaint volume that comes with being the named brand on regulated US gambling deposits.

Founded 1995Las Vegas, NV, USAT+1 - T+3 Settlement

US iGaming OperatorsTribal Casino PropertiesLand-Based Cashless ProgramsNon-US Operators

#VIP Preferred#Choice4 Deferred#Tap2Play Apple Pay#CasinoSoft AML#500+ Operators#US Only

Quick Info

Type: Regional Gaming PSP
Founded: 1995
HQ: Las Vegas, NV, USA
Pricing: Custom
APMs: N/A
Settlement: T+1 - T+3

5.5

Adequate

iGaming Score

iGaming Fit: 8.0
Geographic Coverage: 2.5
Security & Compliance: 4.0
Fees & Pricing: 5.8
Tech & Integration: 6.5
User Trust: 5.0

Visit Pavilion Payments

Our iGaming Score: 5.5/10

Weighted scoring across five criteria

Criterion	Weight	Score	Rating
iGaming Fit Built exclusively for US gaming. 400+ gaming clients, 3M+ enrolled patrons, pre-integrated with every major US online sportsbook and casino plus 350+ land-based properties	30%	8.0	Strong
Geographic Coverage United States only. Every regulated iGaming and sports betting state plus tribal gaming. USD only. Some Canadian land-based, no Canadian iGaming, no international	22%	2.5	Insufficient
Security & Compliance PCI DSS, NACHA Third-Party Sender, MSB (FinCEN), FCRA-regulated Consumer Reporting Agency, BBB D rating on Las Vegas entity (not accredited) / B rating on Niles IL Check Services LLC, state gaming vendor approvals in every regulated US gambling state, CasinoSoft Title 31/AML suite	20%	4.0	Weak
Fees & Pricing No published pricing. Custom enterprise contracts. Players pay nothing on deposits or withdrawals. Operator pricing structure is per-transaction ACH plus volume percentage plus rolling reserve	16%	5.8	Adequate
Tech & Integration Legacy VIP Connect XML standard. The newer iGaming SDK wraps it with cashier UI components. No public REST API, no SDKs on npm or pypi, no GitHub presence, partner-portal documentation only	12%	6.5	Adequate
User Trust No Trustpilot profile. BBB D rating on Pavilion Payments Las Vegas (not BBB accredited, 13 complaints filed, 1 unanswered). Glassdoor 3.4/5 from 13 reviews, 60% recommend, Great Place to Work certified at 87%. Consumer-facing complaints concentrate on denied withdrawals and ACH return fees	0%	5.0	Adequate
Overall	100%	5.5	Adequate

We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30% because that is what matters most for gambling operators. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.

Score Explanation

iGaming Fit hits the ceiling because Pavilion is the only payment company in our database built end-to-end for US gaming with both online and land-based coverage. Every major US online gambling brand uses VIP Preferred, plus 350+ land-based casinos run Pavilion kiosks, cash advance and Tap2Play. SoftSwiss, EveryMatrix and Bragg do not have native connectors because those platforms do not operate at scale in regulated US states, so Pavilion integration happens through US-native gaming platform stacks. Geographic Coverage scores at the floor: one country, one currency, no international roadmap. This is intentional, since Pavilion competes on US regulatory depth rather than breadth. Security is strong: PCI DSS, NACHA Third-Party Sender, MSB registration, FCRA Consumer Reporting Agency designation, state gaming vendor approvals in every regulated state, plus the CasinoSoft acquisition that added native Title 31/AML/CTR/SAR automation. The BBB Las Vegas profile has slipped to a D rating (not accredited, 13 complaints) since the carve-out, while the Niles, IL Check Services LLC entity still carries B. Fees score reflects the lack of public pricing, since this is an enterprise-only sales motion with custom contracts and no published rate card. Tech & Integration is the weakest dimension. VIP Connect is a 1990s-vintage XML protocol with no public REST API, no SDKs on package managers, no GitHub organization and no self-serve sandbox. The iGaming SDK wraps VIP Connect with prebuilt cashier components and adds SameDay ACH/RTP/FedNow, but it is still a partner-portal product rather than an open developer experience. Trustly, Nuvei and Adyen all run modern developer portals; Pavilion runs sales calls. User Trust uses Glassdoor since there is no Trustpilot: 3.4/5 from a small sample, 60% recommend, and Great Place to Work certification suggests a reasonable employer reputation. BBB complaint volume on Check Services LLC is real but reflects the structural friction of regulated US gambling rather than B2B service problems.

Who Is Pavilion Payments Best For?

Weighted scoring across five criteria

Recommended For

US iGaming operators in regulated states. US iGaming and sports betting operators in any of the 11 regulated iCasino states (NJ, PA, MI, WV, CT, NY, RI, DE plus the late entrants) or the 30+ regulated sports betting states. Pavilion is the omnichannel default: VIP Preferred handles your cashier ACH, Choice4 gives your players deferred-settlement eCheck for higher liquidity, the iGaming SDK provides cashier UI components, and the CasinoSoft acquisition handles your Title 31/AML/CTR/SAR reporting natively. If you operate at the cage too (Caesars, BetMGM, FanDuel all do), Pavilion is the only US vendor that bridges online and floor with the same patron file.
Tribal gaming properties needing omnichannel funding. Tribal gaming properties looking to modernize patron funding without rebuilding compliance from scratch. Pavilion's July 2025 partnership with Pawnee Nation (StoneWolf, Trading Post, TeePee) and October 2025 deal with Seminole Nation Casinos (I-40, Wewoka, Konawa) across three Oklahoma properties each show the pattern: cage, VIP Financial Center kiosks, ATM, cash advance, plus Title 31 reporting through CasinoSoft, all in one vendor. For tribal compliance, the integrated CTR/SAR automation matters more than for commercial operators, because Title 31 violations are tribal-sovereignty exposure rather than just regulatory exposure.
Land-based casinos modernizing cashless and TITO. Land-based casino operators rolling out cashless gaming. VIP Mobility links the patron's phone to the slot via QR code for cashless reloads and cash-outs, and Tap2Play accepts Apple Pay directly at EGMs and table games, so the player taps the phone, funds the session and skips the line at the cage. Tap2Play is Pavilion-exclusive in the US gaming market (Sightline and Everi do not have an equivalent Apple Pay floor product as of mid-2026). For floor operators trying to reduce cash handling costs and add convenience, this is the most complete stack.
Operators needing native Title 31/AML automation. Operators that want native Title 31/AML/CTR/SAR automation tied directly to the payment rail. The July 2025 CasinoSoft acquisition is the first integration of payment data and compliance data in one vendor, so every deposit, withdrawal and cage transaction flows automatically into CTR and SAR workflows with no manual touch. Smaller operators currently running separate AML software pay double, once for the payment stack and once for compliance, and Pavilion is now the only single-vendor option for both in regulated US gambling.

Not Recommended For

Non-US operators. Any operator outside the United States. Pavilion is USD-only and processes through the US ACH network. There is no European equivalent, no LATAM presence, no APAC plans and no Canadian iGaming coverage including Ontario, so if your players are anywhere outside the US, this is the wrong vendor. Trustly handles European open banking, AstroPay handles LATAM, and CoinsPaid handles crypto-first international flows.
Crypto-focused platforms. Crypto-first casinos or operators where digital asset deposits drive most volume. Pavilion has zero crypto support and zero public roadmap interest, since the product sits at the opposite end of the payments spectrum: highly regulated, KYC-heavy, batch-settled ACH plus US-licensed card cash advance. If your value proposition is crypto deposits, this is not your provider. NOWPayments covers 350+ coins and CoinsPaid serves regulated EU operators.
Operators in unregulated markets. Operators in unregulated US grey markets or offshore-licensed sites targeting US players. Pavilion will not onboard you. Its entire moat is regulatory, with state gaming commission approvals in every regulated state, and taking on unlicensed operators would put those approvals at risk. Sweepstakes casinos occasionally find workarounds, but offshore-licensed real-money sites do not get integration.
Small operators with sub-$1M volume. Smaller operators processing under ~$1M per month. Pavilion's enterprise-only sales motion, 4-8 week technical integration, 8-16 week state regulatory approval cycles and custom-contract pricing model are not designed for small launches. Smaller US operators typically reach VIP Preferred indirectly through their iGaming platform provider (which has Pavilion pre-integrated) rather than signing direct. If you process less than $1M monthly and need a faster start, work with a platform that already has Pavilion or use an orchestrator like Corefy or IXOPAY that handles US ACH through a third party.

Geographic Coverage

Per-market verdict, regions, and market focus

One provider, two answers. The verdict flips depending on who is asking, and that is the point. The overall score rates the company. This rates the fit for your market.

Offshore operator

Curaçao / Anjouan licence, serving grey and restricted markets.

Solid55best, in US

US casinoSolid55

US sportsbookSolid55

Licensed operator

Holds the local licence in a regulated market.

Solid69best, in US

US casinoSolid69

US sportsbookSolid69

Market-by-market verdict

For an offshore operator: Solid as a casino processor in United States, and across the markets below.

2 Solid

Market	Casino	Sportsbook
US United States	Solid55	Solid55

The tier is the verdict. The small number orders providers inside a tier; it is not a provider-level score. Full method on our methodology page.

Regions

North America

Coverage Analysis

United States only for iGaming, plus US and limited Canadian land-based casino presence. Every regulated US iGaming state is covered: New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, plus the recently launched New York iCasino market and the smaller markets in Rhode Island and Delaware. Every regulated US online sports betting state is covered, 30+ states from major markets like Pennsylvania, Illinois, Michigan, Ohio, Massachusetts, Maryland, Virginia, Tennessee and Indiana to smaller markets like Wyoming, Mississippi, Maine and Vermont. California is the conspicuous absence for sports betting, since CA has not legalized online sports betting. The land-based footprint covers roughly 350 casino properties: Nevada (dense coverage with all Las Vegas Strip majors plus regional properties like Barton's Club 93), Pennsylvania, New Jersey, Indiana, Louisiana, Mississippi, Connecticut, plus tribal properties in California, Oklahoma, Florida, Washington and others. Canadian land-based casinos use VIP Preferred for cash access, but Canadian iGaming markets (Ontario regulated since April 2022) do not have VIP Preferred integration and Pavilion has not announced plans to enter. There is zero presence in any other geography and no plans to expand internationally as of May 2026.

Regional Breakdown

The state-by-state regulatory footprint is the real competitive moat. Each US state gaming commission runs its own background-check process on Pavilion executives, ownership and the integration itself before approval, so a new entrant attempting to build a competing US gaming ACH network would need to navigate every state regulator separately, which is what kept this market a category of one for two decades and what made the $415M Parthenon valuation possible. Pavilion's strongest state markets for iGaming are New Jersey and Pennsylvania (where the network has been live since 2013 and 2019 respectively). Michigan adopted in 2021, West Virginia and Connecticut have full integration despite smaller player bases, and New York launched iCasino in 2025 with Pavilion as a launch-day method at all licensed operators. On the tribal side, the 2025 deals (Pawnee Nation in July and Seminole Nation Casinos in October, each spanning three Oklahoma properties) show Pavilion expanding tribal coverage aggressively, since tribal casinos historically used a mix of in-house cage operations and bespoke vendors and Pavilion is consolidating that fragmented market with a unified omnichannel offering.

Licensed Jurisdictions

US-NJ
US-PA
US-MI
US-WV
US-CT
US-NY
US-IN
US-MD
US-NV
US-RI
US-DE
US-OK
US-TN
US-VA
US-AZ
US-OH
US-LA
US-MS

Key Features for iGaming Operators

Products, payment methods, and verticals

Key Products

VIP Preferred eCheck/ACH, VIP Online Banking, VIP Online (iGaming wallet), VIP Connect XML integration, iGaming SDK, Choice4 deferred settlement, VIP Mobility cashless, Tap2Play Apple Pay, PlayerCash @dvantage credit/debit cash advance, VIP LightSpeed kiosks, CasinoSoft Title 31/AML compliance suite

The Pavilion product stack splits cleanly into iGaming and land-based. On iGaming: VIP Preferred eCheck (the ACH/checking account rail with 3M+ enrolled patrons and a $50k 7-day revolving limit), VIP Preferred Online Banking (Plaid-style instant bank verification), VIP Online (the umbrella iGaming wallet product that bundles both deposit methods plus reporting and dispute handling), VIP Connect (the XML integration standard), and the iGaming SDK (cashier UI components plus SameDay ACH, RTP and FedNow). On land-based: Choice4 deferred settlement (7/14/21/28 day eCheck), PlayerCash @dvantage (credit/debit cash advance at the cage), VIP LightSpeed kiosks (TITO, bill breaking, ATM, eCheck, cash advance in one self-service device), VIP Mobility (QR-based cashless gaming linking phone to slot/table), and Tap2Play (Apple Pay at EGMs and tables). Cross-cutting: CasinoSoft (Title 31/AML/CTR/SAR compliance suite, acquired July 2025), patron analytics, daily settlement reporting. For a US iGaming operator the relevant subset is VIP Preferred eCheck, VIP Preferred Online Banking, VIP Connect for integration, and the iGaming SDK for the cashier UI. For a land-based or tribal operator the full stack is in play.

Payment Methods

Six funding rails in production. VIP Preferred eCheck is the flagship: the player enrolls once with their checking account, gets a 7-day revolving limit up to $50,000, and each deposit triggers an ACH debit while the operator credits the casino balance immediately. VIP Preferred Online Banking is the modernized variant launched broadly in 2023-2024, with Plaid-style instant bank verification, fewer enrollment failures and broader credit-union coverage. Choice4 deferred settlement is the newer product (live since 2024), where operators issue an immediate spending limit at the cage or kiosk while Pavilion settles the eCheck 7, 14, 21 or 28 days later. PlayerCash @dvantage handles credit and debit card cash advance at the cage. Tap2Play accepts Apple Pay at EGMs and table games (land-based only, not available in online cashier flows). VIP LightSpeed kiosks combine TITO redemption, bill breaking, ATM, eCheck and cash advance in one device. For iGaming cashier integration, you get VIP Preferred eCheck and Online Banking, and everything else is land-based. Compare this to Paysafe, which gives you Skrill, Neteller, Paysafecard and ACH all in one contract, or Nuvei, which exposes 700+ methods globally. Pavilion is intentionally narrow but deep: gaming-specific methods done deeply for one market.

Verticals

iGaming, online sports betting, land-based casino and tribal gaming. That is the entire vertical scope. Pavilion does not operate in eCommerce, SaaS billing, B2B remittance, marketplace payouts or any non-gambling use case, which is single-industry focus, the opposite of how Nuvei, Adyen or Worldpay are organized. The benefit is product depth: features like Consumer Reporting Agency-based fraud screening, gaming-license-aware onboarding, Title 31/AML automation via CasinoSoft, and 7-day revolving deposit limits exist specifically because every customer is a regulated gambling operator. The cost is no leverage outside gambling, since Pavilion's compliance stack does not transfer to fintech, marketplace or healthcare, so the company has no optionality if US regulated gambling growth slows. Within gaming, the vertical mix is reasonably balanced: iGaming and sports betting drove most growth since 2018, but land-based casinos still represent the majority of installed-base properties (350+ versus roughly 100+ online operators).

iGaming
Online sports betting
Land-based casinos
Tribal gaming

Methods

—

Crypto

None

Currencies

USD

iGaming

Feature	Status	Details
Deposit Processing	Available	Instant (approved in <90 sec)
Withdrawal / Payout	Available	1-5 business days
Instant Withdrawals	Not available	1-5 business days
KYC / AML Built-in	Available	Full auto
Chargeback Protection	Not available	Merchant
Multi-Currency	Available	USD
API Integration	Available	VIP Connect XML + iGaming SDK
Local Payment Methods	Available	Varies by market
iGaming Specialization	Available	VIP Preferred ACH network (3M+ patrons), Choice4 deferred settlement (7/14/21/28 days), iGaming SDK with SameDay ACH/RTP/FedNow, CasinoSoft Title 31/AML compliance, full-service TITO kiosks, 500+ operator network, $10B annual volume
Geographic Coverage	Available	1 countries across North America

Pre-Built iGaming Integrations

DraftKings
FanDuel
BetMGM
Caesars
WSOP
Borgata
BetRivers
ESPN BET
Tropicana
BetParx
Hard Rock Bet
Fanatics Sportsbook

Pricing & Fee Structure

Fee structure and pricing model

Pricing & Fee Structure

Custom pricing model

Custom

Deposit Fee

Free for players; operator pricing custom

Withdrawal Fee

Free for players; operator pricing custom

Settlement

T+1 - T+3

Methods

N/A

Rolling Reserve

Custom (ACH return reserve, typically 1-3%)

FX Markup

N/A (USD only)

Setup / Monthly

Custom (B2B contract)

Integration Fee

Custom

Revenue Share

Yes

Pricing Details

Operator pricing is private and not published anywhere on Pavilion's marketing surface, an enterprise-only sales motion with custom contracts. The industry-standard structure for gaming ACH origination at this scale is a per-transaction fee (typically $0.10-$0.50 per ACH) plus a small percentage of volume (typically 0.5-1.5%, depending on operator size and historical ACH return rate) plus a monthly platform fee plus a rolling reserve (typically 1-3% of recent volume) to cover NSF and account-closed returns. Larger operators with strong return rates negotiate the low end, while newer or smaller operators with weak return history pay closer to the top. Choice4 deferred settlement carries an additional risk fee, since Pavilion is extending credit to the operator's player base for 7-28 days. Card cash advance follows standard interchange-plus-margin economics with Pavilion taking a piece on top. The CasinoSoft compliance suite is priced separately from the payment products, usually as a per-property or per-transaction module. Players pay zero on deposits and withdrawals through VIP Preferred, though their own bank may charge $25-35 NSF fees on failed eCheck attempts and Pavilion can pass through return fees up to roughly $25-30 to the patron in some operator configurations. FX is not applicable (USD only). Setup fees and integration fees are custom and negotiated as part of the master agreement. You do not sign up online; you get a sales call, a contract review, then a 4-8 week integration plus 8-16 weeks of state regulatory approvals. The lack of published pricing is unusual in 2026, where Trustly, Brite, Nuvei and most modern PSPs publish at least indicative rate cards, but it reflects the lack of competitive pressure in regulated US gaming ACH. Effective May 2026.

Negotiation Tips

Push for transparent return-rate-based pricing across all product lines. Your ACH return rate is the real cost driver, and operators with sub-1% returns should pay materially less than operators running 3-5%. Get the rolling reserve percentage in writing along with a clear release schedule (typically 60-90 days). Negotiate the return fee pass-through structure explicitly, since Pavilion charges you for returns and you choose whether to absorb that or pass it to the player, but the operator-level fee should be capped per return. Ask about VIP Preferred eCheck versus Online Banking pricing, because Plaid-style instant verification has different unit economics than routing-number ACH and the pricing should reflect that. For Choice4 deferred settlement, get the risk premium quantified by settlement window (7/14/21/28 days each carry different exposure). For multi-state operators, demand a single master agreement covering all your states rather than per-state contracts. Push back on monthly minimums, which are leverage points against smaller operators. If CasinoSoft is part of your scope, negotiate that as a separate line item with its own SLA, since it is a newly integrated acquisition and bundling it under the payment contract reduces your switching options later. If you process over $10M monthly across all Pavilion products, request quarterly volume-tier pricing reviews. The lack of competition in the category means Pavilion has pricing power, but operators with serious volume have walk-away leverage because Pavilion needs the marquee logos. Effective May 2026.

Speed & Settlement

Transaction processing and settlement timelines

Deposit

Instant (approved in <90 sec)

Player-initiated

Withdrawal

1-5 business days

Operator payout

Settlement

T+1 - T+3

To operator account

Currencies

USD only

Settlement options

Refund Processing5-10 business days

Deposit speed for the player is instant: VIP Preferred approves the eCheck within seconds and the operator credits the casino balance immediately. The underlying ACH debit from the player's bank settles in 1-3 business days behind the scenes, with Pavilion taking the credit risk on returns during that window. Choice4 deferred settlement pushes settlement out to 7, 14, 21 or 28 days at the operator's election, useful for high-roller liquidity but priced higher because Pavilion is extending credit. Withdrawal speed is the weakest part of the product: 1-5 business days through VIP Preferred ACH, depending on operator and bank. DraftKings and FanDuel publish 1-3 business days, while others quote up to 5. The actual ACH credit hits the player's account on the next banking day after the operator initiates the payout, but operator-side processing (KYC review, withdrawal approval workflows, batch timing) typically adds 1-2 business days on top. Settlement to operator accounts runs standard T+1 to T+3 ACH cycles. Refund processing for failed deposits is 5-10 business days. The iGaming SDK introduced SameDay ACH (3 settlement windows per day per NACHA Phase 3 rules), RTP and FedNow support, which can push withdrawals to same-day or instant for participating banks, but uptake has been slow because the per-transaction cost is materially higher than standard ACH. As of May 2026, most VIP Preferred operators run standard ACH for withdrawals rather than Same Day. Compare to Trustly, which does deposits and withdrawals in under 6 seconds via European open banking, or Brite at the same speed. Compare to Visa Direct and Mastercard Send, which can clear under 30 minutes on supported issuers (though gambling MCC support is patchy). Pavilion's ACH rail is fundamentally batch-settled and cannot match real-time push speeds without the SameDay/RTP/FedNow surcharges. Updated May 2026.

Integration & Tech

Developer experience and technical capabilities

API Type: VIP Connect XML + iGaming SDK
Onboarding: 8-16 weeks
Sandbox: Partner sandbox provided after contract signing. Not openly accessible to developers without an executed master agreement and state gaming approvals.
Mobile SDK: iGaming SDK launched May 2023 builds on VIP Connect XML and adds SameDay ACH, RTP, FedNow, credit/debit and risk enhancements without requiring operator-side dev work. Pre-built UI components for the cashier. No public mobile SDK packages on npm or pypi — partner-portal distribution only.
White-Label: No
Docs Quality: Limited (partner-only)

Integration Time

4-8 weeks

Pre-Built iGaming Integrations

DraftKings
FanDuel
BetMGM
Caesars
WSOP
Borgata
BetRivers
ESPN BET
Tropicana
BetParx
Hard Rock Bet
Fanatics Sportsbook

View API Documentation

Integration Assessment

VIP Connect is the underlying integration standard, a server-to-server XML protocol that originated in the Global Payments era. There is no public REST API, no GraphQL, no published SDK packages on npm or pypi, no GitHub organization and no public developer portal you can browse without a partner agreement. The newer iGaming SDK launched in May 2023 wraps VIP Connect with pre-built cashier UI components and adds SameDay ACH, Real Time Payments (RTP), FedNow and risk enhancements without requiring operator-side development, though the SDK is still distributed through the partner portal rather than as open packages. For major operators (DraftKings, FanDuel, BetMGM, Caesars) the VIP Connect integration is already built into their internal payment stacks, so adding Pavilion to a new state is a configuration change rather than a new integration. For new or smaller operators, integration is 4-8 weeks of custom work plus a Pavilion certification cycle, and onboarding adds 8-16 weeks because each state regulatory approval is sequential: Pavilion submits paperwork to each commission, the commission performs background checks, then approves. Against Trustly with a single REST API rated Excellent for documentation, or Nuvei's developer portal with full open SDKs across iOS, Android, React Native and server frameworks, Pavilion's integration experience is decades behind. The lack of competitive pressure in regulated US gaming ACH is the obvious explanation.

Risk & Compliance

Licensing, fraud prevention, and regulatory compliance

Supported Gambling Licenses

US-NJ
US-PA
US-MI
US-WV
US-CT
US-NY
US-IN
US-MD
US-NV
US-RI
US-DE
US-OK
US-TN
US-VA
US-AZ
US-OH
US-LA
US-MS

KYC/AML Automation: Available. Full auto
Chargeback Protection: Not available. Merchant

Licenses: NACHA Third-Party Sender, PCI DSS, MSB (FinCEN), state gaming vendor licenses in 11 iGaming states + 30+ sports betting states, FCRA-regulated Consumer Reporting Agency
Fraud Prevention: Proprietary risk engine + CRA history across 3M+ patron network
Responsible Gaming: 7-day revolving deposit limits ($50k max) act as a natural responsible-gaming guardrail. Operator-level RG limits flow through. Aligns with regulator preference for non-credit gambling deposits.
Tokenization: Patrons store up to four checking accounts in a tokenized vault tied to their VIP Preferred profile. Bank credentials never exposed to operator systems. Card data tokenized for cash advance.
Dispute Resolution: Operator-level dispute handling; Pavilion mediates ACH return and patron CRA disputes

Compliance Context

PCI DSS Level 1 certified (inherited from Global Payments parentage, maintained post-carve-out). NACHA Third-Party Sender registration for ACH origination. MSB registration with FinCEN at the federal level. Fair Credit Reporting Act compliance as a Consumer Reporting Agency on the CFPB's official consumer reporting companies list, so Pavilion maintains credit-like records on enrolled patrons that get pulled during enrollment and used to set 7-day limits, with FCRA dispute resolution obligations. State gaming vendor approvals in every regulated US iGaming and sports betting state, with each state running independent background checks on executives and ownership before approval. The CasinoSoft acquisition (July 2025) added Title 31/AML, automated CTR/SAR/W-2G processing and jackpot reporting directly into the payment infrastructure, the only US gaming payment vendor offering this natively. Fraud prevention runs through a proprietary in-house engine that aggregates signals across the 3 million-patron network, so a fraud pattern at FanDuel hardens defenses at DraftKings within hours. ACH return monitoring is automated, and there is multi-factor authentication on kiosks. The BBB rating is D on the Las Vegas entity (not accredited, 13 complaints, 1 unanswered), while the Niles, IL Check Services LLC carries a B rating with 92+ consumer complaints, mostly about denied withdrawals and ACH return fees. There are no public SOC 2 Type II or ISO 27001 reports posted, which is unusual for a 2026 payment processor and a known gap when sophisticated B2B buyers do due diligence.

About Pavilion Payments: Company Background

Company and product information

Company Name: Pavilion Payments
Headquarters: Las Vegas, NV, USA
Founded: 1995
Employees: ~145 employees per PitchBook (2025). Company announced plans to add ~90 more in 2026 to support growth. HQ at 7201 W Lake Mead Blvd, Suite 450, Las Vegas, NV 89128. Check Services subsidiary operates from Niles, IL. ~$100M annual revenue, ~$10B annual transaction volume.
Company Type: Private
Product Type: Regional Gaming PSP
Licenses: NACHA Third-Party Sender, PCI DSS, MSB (FinCEN), state gaming vendor licenses in 11 iGaming states + 30+ sports betting states, FCRA-regulated Consumer Reporting Agency
Key Products: VIP Preferred eCheck/ACH, VIP Online Banking, VIP Online (iGaming wallet), VIP Connect XML integration, iGaming SDK, Choice4 deferred settlement, VIP Mobility cashless, Tap2Play Apple Pay, PlayerCash @dvantage credit/debit cash advance, VIP LightSpeed kiosks, CasinoSoft Title 31/AML compliance suite
Website: pavilionpayments.com
Supported Verticals: iGaming, Online sports betting, Land-based casinos, Tribal gaming
Integration Type: VIP Connect XML + iGaming SDK
Settlement Speed: T+1 - T+3
Onboarding Speed: 8-16 weeks
Notable Clients: DraftKings, BetMGM, Caesars Sportsbook, WSOP, BetRivers, ESPN BET, Hard Rock Bet, Borgata, Seminole Nation Casinos, Pawnee Nation, Barton's Club 93, Golden Nugget, Mohegan Sun, betPARX, Tropicana Casino, PlayStar, Jackpot.com, Boyd Interactive, TheLotter, Wind Creek, Circa Sports

Company History

The original VIP Preferred ACH network started in 1995 as a check-cashing infrastructure for Las Vegas casinos, solving the problem of patrons carrying paper checks while casino cages performed manual verification. The network grew through the late 1990s and 2000s as ACH technology made electronic checks practical, and VIP Preferred became the industry standard for high-limit gaming patron deposits at brick-and-mortar properties. Global Payments acquired the network in 2008, folded it into a Gaming Solutions division, and added enterprise-grade payment infrastructure plus the regulatory and compliance scale of a publicly traded payments company.

The online expansion started slowly when New Jersey legalized iGaming in 2013, then accelerated dramatically after the Supreme Court struck down PASPA in May 2018 and online sports betting exploded across US states. Global Payments Gaming Solutions integrated VIP Preferred into every major US sportsbook launch from 2018 onwards: DraftKings, FanDuel, BetMGM, Caesars and a dozen others. By 2022 the network spanned 350+ land-based casinos and roughly 100+ online operators. In February 2023, Global Payments announced the $415 million sale of its gaming business to the private equity firm Parthenon Capital Partners. The deal closed April 3, 2023, the gaming division spun out as Pavilion Payments, and the company moved into its own headquarters at 7201 W Lake Mead Blvd in Las Vegas. Global Payments continued to provide some processing services under a long-term transition agreement.

Christopher Justice led the carve-out as CEO and executed the operational separation from Global Payments within twelve months. Dan Connors took over as CEO in April 2024 and focused on post-independence US growth. In May 2023, Pavilion launched the iGaming SDK to modernize the integration experience. In July 2025, Pavilion acquired CasinoSoft, the Title 31/AML compliance leader for casinos, integrating compliance and payments into a single platform as the first US gaming vendor to do so. In January 2026, Diallo Gordon (who had joined as President in January 2025 with prior leadership roles at Passport Technology, Phi Gaming, Everi, Aristocrat and the Mississippi Gaming Commission) became CEO, and Connors moved to Executive Chairman. July 2025 brought the Pawnee Nation partnership across three properties (StoneWolf, Trading Post, TeePee), followed by the Seminole Nation Casinos deal across three Oklahoma properties (I-40, Wewoka, Konawa) announced October 2, 2025. By 2026 the network covers 400+ gaming clients (casinos and sportsbooks), 3 million+ enrolled VIP Preferred patrons, $10 billion+ annual transactional volume and $100M+ revenue.

What Users Say About Pavilion Payments

Our analysis of 0 reviews from Trustpilot and industry sources

Trustpilot Presence

Pavilion Payments has no Trustpilot profile, and neither does VIP Preferred separately. This is unusual for a payment brand with 3 million+ end consumers, since most B2C-facing payment products in 2026 maintain a Trustpilot presence whether or not they actively engage with reviews. The absence may reflect Pavilion's B2B2C positioning (the operator is the customer; the player is the operator's customer), the regulatory complexity of public consumer review surfaces for an FCRA-regulated CRA, or active suppression of the review surface. Prospective operators evaluating Pavilion should weight the BBB profile and the operator-side adoption pattern more than they would for a consumer-facing fintech.

Notable Clients

DraftKings, BetMGM, Caesars Sportsbook, WSOP, BetRivers, ESPN BET, Hard Rock Bet, Borgata, Seminole Nation Casinos, Pawnee Nation, Barton's Club 93, Golden Nugget, Mohegan Sun, betPARX, Tropicana Casino, PlayStar, Jackpot.com, Boyd Interactive, TheLotter, Wind Creek, Circa Sports

Every major US online sportsbook accepts VIP Preferred: DraftKings Sportsbook, FanDuel Sportsbook, BetMGM Sportsbook, Caesars Sportsbook, BetRivers, ESPN BET, Hard Rock Bet, Fanatics Sportsbook, Borgata Sportsbook, BetParx. Every major US online casino does too: BetMGM Casino, DraftKings Casino, FanDuel Casino, Caesars Palace Online Casino, BetRivers Casino, BetParx, Borgata Casino, Hard Rock Online Casino, Tropicana Casino. Poker rooms include WSOP NJ/PA/MI and PokerStars NJ/MI. On the land-based side, the network covers approximately 350 casino properties: every Las Vegas Strip major, plus regional commercial properties (Penn Entertainment, Boyd Gaming, Caesars Entertainment, MGM Resorts properties) and tribal operations including Seminole Nation Casinos (Oklahoma), Pawnee Nation (Oklahoma), the Viejas Casino (California) and Barton's Club 93 in Nevada, among others. The client list is more concentrated than competitors like Nuvei or Paysafe because Pavilion serves a single industry, but within US gambling it is essentially universal. If you operate a US-regulated online gambling site, you almost certainly already have a Pavilion relationship through your platform provider.

Operational Details

Business terms, contracts, and support

Dedicated Account Manager: Yes — dedicated partner success manager per operator
Minimum Monthly Volume: No public minimum monthly volume disclosed. Enterprise-only sales motion suggests Pavilion targets operators processing $1M+ monthly. Smaller operators integrate through platform partners rather than direct.
Contract Lock-In: N/A
Migration Support: No
Min/Max Transaction: Up to $50k per 7-day rolling window per patron (VIP Preferred)
Mass Payouts: batch ACH, No published limit
Biometric / One-Click: No
Reporting: Operator dashboard with daily settlement, ACH return tracking, Title 31/AML reports via CasinoSoft integration

Pavilion Payments is the parent company that operates VIP Preferred and the broader omnichannel US gaming payments stack. Founded 1995 as a check-cashing network for Las Vegas casinos. Acquired by Global Payments in 2008, became part of Global Payments Gaming Solutions. Carved out in a $415M sale to Parthenon Capital Partners that closed April 3, 2023. Christopher Justice led the carve-out as CEO; Dan Connors took over April 9, 2024; Diallo Gordon became CEO January 1, 2026 (Connors moved to Executive Chairman). Kaiu Pettigrew named EVP/CIO May 13, 2026. Acquired CasinoSoft (Title 31/AML compliance) on July 18, 2025. Pre-integrated with every major US online gambling brand: DraftKings, FanDuel, BetMGM, Caesars, BetRivers, ESPN BET, WSOP, Hard Rock Bet, Borgata, Fanatics. Recent tribal partnerships: Pawnee Nation (July 8, 2025) across StoneWolf, Trading Post and TeePee; Seminole Nation Casinos (October 2, 2025) across I-40, Wewoka and Konawa. Barton's Club 93 in Jackpot, Nevada signed November 2025. Industry's only single-source US gaming payment provider — Sightline Payments, Everi and Passport Technology compete in adjacent segments but none cover the full Pavilion stack.

Frequently Asked Questions

10 questions about Pavilion Payments

Our Verdict: Should You Use Pavilion Payments?

Final assessment for iGaming operators

Adequate

Overall iGaming Score

Summary

Pavilion Payments is the omnichannel default for US-regulated gaming payments, running VIP Preferred ACH for online operators, plus Choice4 deferred settlement, full-service TITO kiosks at 350+ properties, credit/debit card cash advance, Tap2Play Apple Pay, the iGaming SDK with SameDay ACH/RTP/FedNow, and the newly acquired CasinoSoft Title 31/AML compliance suite. It has been owned by Parthenon Capital since the $415M Global Payments carve-out closed in April 2023, with ~145 employees, ~$100M revenue, ~$10B annual transaction volume, 400+ gaming clients and 3M+ enrolled VIP Preferred patrons. For its narrow target market (US-licensed iGaming, sports betting and land-based casinos) it is essentially required infrastructure with no real substitute. The trade-offs come with category dominance: legacy XML integration, no public REST API, no published pricing, no international footprint, no crypto. Sightline Payments is the closest competitor but covers a narrower product slice through its Play+ prepaid card model.

Strongest Point

The omnichannel stack is the differentiator. Pavilion is the only US gaming vendor that connects iGaming cashier (VIP Preferred), land-based cage (Choice4, cash advance), self-service floor (VIP LightSpeed kiosks), in-machine cashless (Tap2Play, VIP Mobility) and Title 31/AML compliance (CasinoSoft) into one patron file and one vendor relationship. For multi-property operators that run both online and physical (Caesars, MGM, Penn, Boyd, Hard Rock), the data unification across channels is valuable and not replicable by signing multiple narrower vendors. The 3 million-patron VIP Preferred network adds a warm-start customer acquisition advantage when launching in new states, and the recent tribal expansions (Seminole Nation, Pawnee Nation) demonstrate the proposition is landing with operators outside the major commercial brands too.

Key Limitation

The technology stack is dated and the lack of competitive pressure shows. VIP Connect XML is 1990s-vintage server-to-server infrastructure with no public REST API, no SDK packages on npm or pypi, no GitHub presence, no self-serve sandbox and no public developer portal. The iGaming SDK launched in 2023 modernizes the cashier UI but is still partner-portal distributed. In 2026, when Trustly publishes excellent REST API documentation and Nuvei runs a full developer ecosystem, Pavilion's integration experience feels decades behind. No published SOC 2 Type II or ISO 27001 reports is another known gap. Consumer complaint volume on BBB Check Services LLC (92+ complaints, B rating) reflects the structural friction of regulated US gambling but is real reputational baggage. The lack of public pricing is unusual for 2026 and reflects an enterprise-only sales motion plus the absence of category competition.

Recommendation

If you operate or plan to operate in any regulated US iGaming or sports betting state, integrate Pavilion, VIP Preferred ACH at minimum and the broader stack if you also operate physical properties. The network effect at 3M+ enrolled patrons is real and works in your favor at launch. Plan for 4-8 weeks of technical integration plus 8-16 weeks of state regulatory approvals running in parallel. Negotiate transparent return-rate-based pricing, a clear reserve release schedule, a single master agreement across all your states, and CasinoSoft as a separately scoped line item if compliance is part of the package. Pair Pavilion with card acquiring through Nuvei or Worldpay for players who prefer cards, and consider Trustly as a more modern API surface for US bank-direct payments. For operators outside the US, Pavilion is irrelevant, so look at Trustly for Europe, AstroPay for LATAM and CoinsPaid for crypto. Effective May 2026.

Pros

Omnichannel coverage no other US gaming vendor matches. VIP Preferred handles iGaming ACH, Choice4 handles deferred-settlement cage eCheck, VIP LightSpeed kiosks handle TITO and ATM, PlayerCash @dvantage handles credit/debit cash advance, Tap2Play handles Apple Pay at EGMs and tables, and VIP Mobility handles QR-based cashless on the floor. For operators with both online and physical operations the data unification across channels is valuable.
Network effect from 3 million pre-enrolled VIP Preferred patrons across 400+ operators. A player enrolled at FanDuel can deposit at your new sportsbook without re-enrolling, re-uploading bank details or re-verifying identity, since Pavilion already ran KYC, validated the bank account and assigned a 7-day limit. For new operators launching in regulated US states this is the closest thing in US gambling payments to a warm-start customer acquisition tool.
Native Title 31/AML compliance through the July 2025 CasinoSoft acquisition. The first US gaming vendor to integrate automated CTR, SAR, W-2G and jackpot reporting directly into the payment rail. Operators currently running separate compliance software get to consolidate vendors, and for tribal casinos especially, where Title 31 violations carry tribal-sovereignty exposure, the integration value is meaningful.
Comprehensive state-level regulatory approvals. Pavilion holds gaming vendor licenses or registrations in every regulated US iGaming state plus 30+ sports betting states, so when you launch in a new state, your Pavilion integration carries over with minimal additional regulatory work because Pavilion has already done the state-by-state licensing. This is the moat, since a new entrant would need to navigate every state regulator separately, which is what kept the market a category of one for two decades.
Free for players on both deposits and withdrawals through VIP Preferred. The patron does not pay anything to deposit or withdraw. Their own bank may charge $25-35 NSF fees on failed eChecks, but Pavilion itself does not charge end users. Card processors push interchange and assessment fees through to merchants who often pass them to players, while Pavilion sidesteps that pricing layer entirely.
Built-in responsible-gaming alignment via the 7-day revolving deposit limit. Regulators in the UK, Australia and a growing number of US states are restricting or signaling restrictions on credit card gambling deposits, and ACH through Pavilion is the rail regulators favor because it pulls from existing funds rather than extending credit. The Choice4 deferred product is the one nuance, since it does extend short-term credit, but with the operator's underwriting and Pavilion's risk model rather than the player's revolving card credit line.

Cons

Legacy VIP Connect XML integration with no public REST API, no SDK packages on npm or pypi, no GitHub organization, no self-serve sandbox and no public developer portal. The 2023 iGaming SDK modernizes the cashier UI but is still partner-portal distributed. In 2026, when Trustly publishes excellent REST API documentation and Nuvei runs a full developer ecosystem with open SDKs across iOS, Android, React Native and server frameworks, Pavilion's integration experience is decades behind.
United States only, USD only. Zero international presence, no Canadian iGaming including Ontario, no roadmap to expand internationally. If your players are anywhere outside the US, Pavilion is irrelevant. For multi-market operators this is a single-region tool that must be paired with Trustly for Europe, AstroPay for LATAM and a crypto gateway for digital assets.
The BBB Pavilion Payments Check Services LLC profile (Niles, IL) carries a B rating with 92+ consumer complaints: denied withdrawals, ACH return fees, and Consumer Reporting Agency disputes that block enrollment at other operators. The pattern is structural to regulated US gambling rather than unique to Pavilion, but the complaint volume becomes reputational baggage you inherit when your players blame Pavilion for friction that came from your own risk team or state regulators.
No public pricing whatsoever. Operators negotiate custom contracts and rate cards are private. This is unusual for a 2026 payment provider and reflects the enterprise-only sales motion plus the absence of competitive pressure. For smaller operators or new launches, the lack of transparency makes budgeting and provider comparison harder than it should be.
No public SOC 2 Type II or ISO 27001 certifications posted, which is unusual for a 2026 payment processor and a known gap when sophisticated B2B buyers run due diligence. PCI DSS Level 1 and NACHA Third-Party Sender are confirmed, but the modern enterprise security attestation stack is not visible on Pavilion's marketing surface, so buyers should ask for SOC 2 reports under NDA before signing.
Withdrawal speed of 1-5 business days through standard ACH is meaningfully slower than open-banking push payments. Trustly and Brite both complete withdrawals in under 6 seconds, and Visa Direct and Mastercard Send can hit under 30 minutes on supported issuers. Pavilion's iGaming SDK adds SameDay ACH, RTP and FedNow, but uptake has been slow because per-transaction costs are materially higher than standard ACH, so most operators have not migrated their default withdrawal rail.

Ready to evaluate Pavilion Payments for your business?

Visit Pavilion Payments See All Providers

Payment Methods You Can Accept Through Pavilion Payments

Once you sign with Pavilion Payments, you can turn these on inside the cashier without a separate integration. They're carried under the same contract.

VIP Preferred
Prepaid Card · 1+ countries
View →

Pavilion Payments vs. Alternatives: How It Compares

When to Choose an Alternative

Sightline Payments
Choose Sightline if you want the Play+ prepaid card model as a complement to or alternative to Pavilion's direct-from-bank approach. Sightline routes deposits and withdrawals through a stored-value prepaid card that players use as the payment instrument at sportsbooks and casinos. Different unit economics from VIP Preferred ACH, useful for players who prefer not to share bank credentials directly with operators.
Trustly
Choose Trustly if you want a more modern API surface for US bank-direct payments alongside or as an alternative to VIP Preferred. A single REST API rated Excellent for documentation, 99%+ US bank coverage, under 6-second deposits and withdrawals. Already live with Caesars, Hard Rock and FanDuel in the US. Less network effect than VIP Preferred but materially better developer experience.
Nuvei
Choose Nuvei if you need card acquiring alongside ACH for the players who prefer Visa or Mastercard. 700+ methods globally, a full developer portal with open SDKs, AI-based smart routing. Covers card payments where Pavilion's online product does not, since Pavilion handles card cash advance at the cage but not card deposits in iGaming cashier flows.

Often Paired With

Providers that complement Pavilion Payments

Sightline Payments
Local/Regional PSP
4.1
Deposit Fee
Custom (B2B contract)
Settlement
T+1 - T+2
Methods
7
View Profile
Trustly
Open Banking PSP
7.6
Deposit Fee
0-1%
Settlement
T+1
Methods
N/A
Rating
2.9/5
View Profile
Paysafe
Full-Stack PSP
8.2
Deposit Fee
Custom 1-2.9%
Settlement
T+3
Methods
260+
Rating
1.2/5
View Profile
Nuvei
Full-Stack PSP
8.8
Deposit Fee
Custom 1.5-3.5%
Settlement
T+2 - T+7 (custom)
Methods
720+
Rating
3.8/5
View Profile

Quick Info

Our iGaming Score: 5.5/10

Score Explanation

Who Is Pavilion Payments Best For?

Recommended For

Not Recommended For

Geographic Coverage

Regions

Coverage Analysis

Regional Breakdown

Licensed Jurisdictions

Key Features for iGaming Operators

Key Products

Payment Methods

Verticals

Pre-Built iGaming Integrations

Pricing & Fee Structure

Pricing & Fee Structure

Pricing Details

Speed & Settlement

Integration & Tech

Pre-Built iGaming Integrations

Integration Assessment

Risk & Compliance

Supported Gambling Licenses

Compliance Context

About Pavilion Payments: Company Background

Company History

What Users Say About Pavilion Payments

Notable Clients

Operational Details

Frequently Asked Questions

Our Verdict: Should You Use Pavilion Payments?

Summary

Strongest Point

Key Limitation

Recommendation

Pros

Cons

Payment Methods You Can Accept Through Pavilion Payments

Pavilion Payments vs. Alternatives: How It Compares

When to Choose an Alternative

Often Paired With

Sightline Payments

Trustly

Paysafe

Nuvei

Related Reading